Troubleshooting
HomeWizard Climate Troubleshooting
My smartphone does not connect to the "FanSetup" Wi-Fi network During setup the fan will create its own Wi-Fi network. Your phone connects to thi...
Fri, 10 Jul, 2020 at 11:12 AM
My smartphone does not connect to the "HeaterSetup" Wi-Fi network During setup the panel heater will create its own Wi-Fi network. Your ...
Tue, 14 Jul, 2020 at 10:14 AM
My smartphone does not connect to the "DehumidifierSetup" Wi-Fi network During setup the Smart Dehumidifier will create its own Wi...
Tue, 14 Jul, 2020 at 10:35 AM
If your Smart fan does not connect to WiFi then this can be caused by a few factors. If you are a Hyperoptic customer please follow this link: Hypero...
Wed, 8 Jul, 2020 at 3:07 PM
If your Panel Heater does not connect to Wi-Fi then this can be caused by a few factors. This article consists of the following parts; Wi-Fi frequency ...
Fri, 10 Jul, 2020 at 11:38 AM
We are currently aware of some compatibility issues with the Hyperoptic internet service and the routers that are supplied with their network when setting u...
Thu, 9 Jul, 2020 at 9:10 AM
You can reset the Princess Smart Glass Panel Heating as follows; If the panel is on. Turn the panel off by switching the red switch on the side. Power th...
Fri, 10 Jul, 2020 at 9:55 AM
My heater won't install with the app! If, for some reason, your Princess Smart Panel heater (any model) fails to connect to your phone, p...
Fri, 10 Jul, 2020 at 10:43 AM
Intro Follow this step-by-step guide if your HomeWizard Climate device often loses connection with WiFi. Step 1 Please make sure your ...
Mon, 18 Jan, 2021 at 10:22 AM
Intro Follow this step-by-step guide if you have trouble logging in to the Climate app. Step 1 When you make a new HomeWizard account, ...
Fri, 4 Dec, 2020 at 11:17 AM